Although the OtoScreen Unit is built to be a rugged device, since it it portable and hand-held it does occasionally get jarred and sometimes even dropped. As with other precision medical instruments, it needs periodic calibration. The frequency of calibration should match the use of the device. For daily use, we recommend the OtoScreen unit be re-calibrated every year. For less frequent use we suggest every other year.
Our re-calibration service includes repair of any broken components or plastic parts. There is no OtoScreen unit, regardless of how old it is, that we can't calibrate and repair if needed.
"Click" on the Re-Calibrate tab to see how to send in your unit for service.
"Click" on the User Manual button for instruction on how to operate an otoscreener.
Contact us if you have special needs or requirments. We are committed to keeping our customers happy and satisfied.
Noyl-Handtronix, Inc., PO BOX 1090, Draper, Utah 84020
Noyl-Handtronix, Inc., 9980 South 300 West, Suite 200, Sandy, Utah 84070